Legal
West Tents & Co.
Effective Date: February 2026
By accessing this website, submitting an inquiry, or engaging services with West Tents & Co., you agree to the following Terms, Privacy, and Accessibility provisions.
1. Services
West Tents & Co. provides high peak pole tent rentals, sailcloth pole tent rentals, lighting, and related event infrastructure services throughout Idaho, Eastern Oregon, Western Wyoming, and Northern Idaho. All services are subject to availability and a fully executed rental agreement.
2. Insurance
West Tents & Co. maintains commercial general liability insurance appropriate for event installation services. Proof of insurance may be provided upon request.
Clients are responsible for securing any additional event insurance required by their venue, municipality, or governing authority.
3. Reservations & Payment Terms
A reservation is secured only upon:
• Signed rental agreement
• Non-refundable deposit
• Written confirmation from West Tents & Co.
All deposits are non-refundable.
Final payment is due 45 days prior to the scheduled event date. Failure to remit final payment by the due date may result in cancellation of services, forfeiture of prior payments, and release of the reserved date.
West Tents & Co. reserves the right to suspend or terminate services for non-payment.
4. Cancellations
All cancellations must be submitted in writing.
• Cancellations made 90 days or more prior to the event date may qualify for a refund of payments made beyond the initial non-refundable deposit.
• Cancellations made within 50 days of the event date require full payment of the contracted amount, regardless of whether services are executed.
All deposits remain non-refundable under any circumstance.
5. Weather & Force Majeure
Outdoor events are subject to changing weather conditions. While our structures are designed to provide protection from sun and rain, severe weather conditions, high winds, natural disasters, government restrictions, labor shortages, or other circumstances beyond our reasonable control may require modification, delay, or cancellation for safety reasons.
West Tents & Co. shall not be liable for delays, interruptions, or cancellations caused by events beyond our control.
6. Site Requirements & Client Responsibility
Clients are responsible for:
• Ensuring clear and unobstructed access to installation areas
• Accurate disclosure of underground utilities
• Securing required permits
• Providing safe, level, and suitable ground conditions
Clients are also responsible for ensuring guests and third parties do not damage rental equipment. Any damage caused by guests, vendors, or venue staff may result in additional charges.
West Tents & Co. reserves the right to refuse installation if site conditions are unsafe, inaccessible, or misrepresented.
7. Limitation of Liability
To the fullest extent permitted by law, West Tents & Co. shall not be liable for indirect, incidental, special, or consequential damages arising from the use of rented equipment or services.
Liability shall not exceed the total amount paid by the client for services rendered.
8. Indemnification
Clients agree to indemnify and hold harmless West Tents & Co. from any claims, damages, losses, liabilities, or expenses arising out of the client’s event, including but not limited to guest injuries, venue disputes, or third-party claims not directly caused by the negligence of West Tents & Co.
9. Website Accessibility
West Tents & Co. is committed to providing a website that is accessible to all individuals, including those with disabilities. We strive to align with the Americans with Disabilities Act and Web Content Accessibility Guidelines.
If you experience difficulty accessing any content or functionality on this website, please contact:
hello@westtents.co
We will make reasonable efforts to provide the requested information in an accessible format.
10. Privacy & Data Collection
West Tents & Co. respects your privacy and is committed to protecting your personal information.
We may collect:
• Name
• Email address
• Phone number
• Event details
• IP address
• Device and browser information
• Website usage data
Information is collected when voluntarily submitted through forms or automatically via website analytics.
We do not sell or trade personal information.
11. Google Analytics & Cookies
This website uses Google Analytics to collect non-personally identifiable data regarding website traffic and usage patterns, including IP address, browser type, device information, pages visited, and time spent on site.
Google Analytics uses cookies to analyze site performance and improve user experience. You may disable cookies through your browser settings.
By using this website, you consent to the use of cookies and analytics as described herein.
12. Third-Party Service Providers
West Tents & Co. utilizes third-party platforms including Dubsado to process inquiries, contracts, invoices, and client communications.
Information submitted through forms may be securely processed and stored within these systems. These providers maintain their own privacy and security policies.
West Tents & Co. shares information only as necessary to provide contracted services.
13. Intellectual Property
All content on this website, including text, branding, imagery, graphics, and design elements, is the property of West Tents & Co. and may not be copied, reproduced, or distributed without written consent.
14. Governing Law
These terms shall be governed by and interpreted in accordance with the laws of the State of Idaho, without regard to conflict of law principles.
15. Updates
West Tents & Co. reserves the right to update this Legal Policy at any time. Updates will be reflected with a revised effective date.
16. Contact
For questions regarding these Terms, Privacy practices, or Accessibility matters, please contact:
West Tents & Co.
hello@westtents.co